Need help with Google chrome cookies!

STACYS · Postby **STACYS** » Wed Nov 11, 2009 6:52 pm

ok so i have google chrome thanks to SIR-VRX told me to use it

Now that ive got norton 360 on my laptop i can no longer get on to ebay i know its something to do with the cookies as something came up about it once and i just okay'd it and didnt read it.

Some one please help me get my ebay working again i need to buy the repair cable for my GHD on there!!

Stacey

jamez707 · Postby **jamez707** » Wed Nov 11, 2009 8:19 pm

ok i have done a bit of looking and the word on the streat/internet is that the problem that is sound you are having may not have anything to do with norton it has something to do with chrome not saving cookies properly.

first thing to check is go into the options for chrome and check the selections for cookies. if there is one saying "use cookies" tick that one on and if there is one that says something like "automatically delete cookies" turn that one off.

next thing..i dont think this one wont be the problem but it wont hurt to check

im assuming norton is running a firewall just check to allowances for the chrome program...i would be thinking if they where not right you wouldn't be able to get onto the net but hust check it anyway.

do me a favor just try to get on ebay again and then post exactly what it says is the problem...word for work please and i will continue to have a look around to see if i can find a solution.

but try those things and see how you go

blade888 · Postby **blade888** » Wed Nov 11, 2009 8:32 pm

yea.. Norton is classic for doing that, you'll be multitasking, browsing to a site while typing then it brings up a prompt during the browsing to either block something or not and if you can't touch type you'll be looking at the keyboard and won't notice it and the next time you press spacebar or enter it'll acknowledge whatever option was highlighted on the prompt on the screen and you won't even notice ahlf the time..

Very common issue amoungst all the Norton packages since 2005

STACYS · Postby **STACYS** » Wed Nov 11, 2009 8:53 pm

jamez707 wrote:
first thing to check is go into the options for chrome and check the selections for cookies. if there is one saying "use cookies" tick that one on and if there is one that says something like "automatically delete cookies" turn that one off.

ok i tried that and it comes up with this

STACYS · Postby **STACYS** » Wed Nov 11, 2009 8:54 pm

ok that came out really small

But when i type in ebay it wont even load i had this same prob awhile back with facebook but have no idea how it got fixed !

Lethal_1 · Postby **Lethal_1** » Wed Nov 11, 2009 8:59 pm

Hey there Stacys ... How's your Google Chrome going now.?

Check your browser options, Ie; Top right hand side, U will see what looks like a spanner... Left click down to options...

Once open ... Goto the tab shown below ... " Under The Hood " ... Pan down to 3/4 of page, where U will find the " Cookies Settings " ...

I use Google Chrome myself, & eBay works for me.! - So unless U accidental changed a setting for Google Chrome, it might be a setting within Norton's.?

jamez707 · Postby **jamez707** » Wed Nov 11, 2009 9:02 pm

yea thats way too small i cant read it..ill need to see the message it gives you to help narrow down the problem...also it is a google window that comes up or is it a message from norton

SIR-VRX · Postby **SIR-VRX** » Wed Nov 11, 2009 9:03 pm

Try clearing the cookies.

And you're not blaming me for telling you to use it are you? :lol:

BTW, does ebay work in Internet Explorer/Mozilla FireFox/Apple Safari? ie another browser?

STACYS · Postby **STACYS** » Wed Nov 11, 2009 9:08 pm

Lethal_1 wrote:Hey there Stacys ... How's your Google Chrome going now.?

Check your browser options, Ie; Top right hand side, U will see what looks like a spanner... Left click down to options...

Once open ... Goto the tab shown below ... " Under The Hood " ... Pan down to 3/4 of page, where U will find the " Cookies Settings " ...

I use Google Chrome myself, & eBay works for me.! - So unless U accidental changed a setting for Google Chrome, it might be a setting within Norton's.?

Yup i have it set to that too

And Adrian it doesnt work on any explorer

i know when the old norton was expired there was a message about cookies and i just okay'd it but didnt read it now im paying for it!

SIR-VRX · Postby **SIR-VRX** » Wed Nov 11, 2009 9:10 pm

Well, if it works on no browser, it must be Norton, not Chrome.

STACYS · Postby **STACYS** » Wed Nov 11, 2009 9:14 pm

so how do i change the settings on the norton?

i changed "tracking cookies scan" from off to ask me but still no working

jamez707 · Postby **jamez707** » Thu Nov 12, 2009 6:48 am

just have a look threw norton and check the setting for the internet. it should have some control over specific sites you could allow the sites or turn down the protection level

tadz0rz · Postby **tadz0rz** » Thu Nov 12, 2009 7:02 am

Get rid of norton. Rubbish program. Nothing but complaints from customers that come into my work. Uses wayyyyy to much resources from your PC. Get Trend Micro or Kaspersky, less resource hungry and invasiveeee!

STACYS · Postby **STACYS** » Thu Nov 12, 2009 11:30 am

Thanks for ya help guys but still cant fix it so gonna wait till parents back from qld get my dad's mate to have at look at it for me.

but will get him to take note of how he fixed it so i know if it happens again.

I had norton before i replaced it as it expired and had no dramas with it

jamez707 · Postby **jamez707** » Thu Nov 12, 2009 3:09 pm

ill second that norton is a terable program i just got my parents a new laptop and the first thing i did was get rid of norton...but if its what you have then you need to make the best of it

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