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Ralliart servicing in Sydney

Servicing, Oil Changes, Fluids & Much More.

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The X
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Postby The X » Wed Feb 10, 2010 2:39 am

DavidAnthony wrote:They won’t give me a refund because they said the Ralliart service manual they have says they do not need to change the oil filter and because they didn’t know any better the service was still done properly.

Never going back to that place, what a waste of time and money.
What a crock of y'know. You don't need a manual to tell you to replace the filter after an oil change. It's common sense! :shock: Definately one for MMAL HQ. Complain. I wonder how many other unsuspecting custsomers they're shafting. Oh and I'd ask for a full refund of the oil you supplied and cost of service. Don't accept any vouchers or credits that involves redeeming it at that dealership.
Hecky wrote:I have the same problem...where to take my slightly modded RA for it's first (7500kms) svc in Sydney and not have the need to check whether they did change the oil, and the filter and all the other bits they are supposed to do....
Do it yourself, a monkey can do it. Save some bucks and give yourself the warm and fuzzies. :)
DavidAnthony wrote:A picture tells a thousand words...
I just changed the oil and this is what came out, as you can see the filter is black and the oil is the same colour.
zOMG, that's pretty poor. I avoided buying from Lander for various reasons, one of them was that the vibe just didn't feel right. Hmmm, my gut instinct, I trust it. :)

I think I'll do my own oil changes. One wonders if any dealer, that when you provide them with your own fully synth or other oil, do they swap it and give you their bog standard stuff and use the fully synth stuff on their own car. LOL.

Edit: fix my atrocious typo mistakes....
Last edited by The X on Wed Feb 10, 2010 1:41 pm, edited 1 time in total.
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billyboy
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Postby billyboy » Wed Feb 10, 2010 12:47 pm

Pretty poor that firstly they didnt do it properly & secondly refuse to fix it!!

I keep getting SMS's from these guys telling me to book in for service to retain my extended warranty (BS) & that I'll get a free gift (probably the bowling pass)...

Messaged them back that I'm getting my car service per the schedule & dont bother me anymore.

What a joke if they themselves wont do the job right & rip me off in the process. :x
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Hecky
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Postby Hecky » Wed Feb 10, 2010 6:09 pm

Yeah, changing the engine oil and oil filter are not a real issue, I'm more concerned about servicing the SST. Read somewhere that it's recommended to get the transmission fluid changed every 7500kms?
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Postby SIR-VRX » Wed Feb 10, 2010 6:29 pm

Not 7,500 geez! That's way to early!

I think the magic number is 60,000.

VW/Audi's DSG is "filled for life", but they replace it at 60,000.
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JaCe
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Postby JaCe » Mon Jan 17, 2011 4:20 pm

I'm going to try the Parramatta Motor Group after being unsatisfied with the service/timeliness of Alto in Pennant Hills.
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"A man who stands for nothing, falls for anything."
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SAM-24A
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Postby SAM-24A » Mon Jan 17, 2011 4:45 pm

Hey Andrey,
how did you finish up with your Steering Position Sensor problem.

I understand MRT finally fixed it and put you back on track, hopefully they didn't hit you up for much expense ?

What about the other mob who caused the problem in the first place and then washed their hands and didn't want to know about it any more,
cant remember their name of hand (maybe that's a good thing for me).

As for a trusting and knowledgeable Mitsu Dealership you might feel at ease with:
Sydney City Mitsu Service Centre (Ralliart Approved)
Epsom Rd, Rosebery. (opposite Suttons Holden)

Ask for John Campagna ( Service Client Rep ) at the front counter and tell them Italian Sam from Rosebery sent you.
Their Chief Mechanic Rosso will probably over-look or take care of your service.

Regards: Sam.
Sam ..... *thumb*
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amic
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Postby amic » Wed Jan 19, 2011 3:05 pm

JaCe wrote:I'm going to try the Parramatta Motor Group after being unsatisfied with the service/timeliness of Alto in Pennant Hills.


I know one of the sales guys there and he is good but i guess service dept is different management to sales...
LANCER RALLIART MRT XA kit
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amic
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Postby amic » Fri Jan 21, 2011 2:08 pm

Cheers Sam!!

Jes spoke to John Campagna @ Syd City Mitsu and mine is booked on early Feb for 30000Km service. Really friendly and helpful with questions.
Not the cheapest quote but if this was meant to get to know a good Mitsu dealer for servicing then im happy to spend.

Will spread the word once finalised.
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BeHaV3
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Postby BeHaV3 » Thu Mar 21, 2013 7:04 pm

Edit...pointless. I m going elsewhere
Last edited by BeHaV3 on Fri Mar 29, 2013 4:34 pm, edited 1 time in total.
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Metalstrix
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Postby Metalstrix » Thu Mar 21, 2013 7:06 pm

That sucks peter :(
They will learn... I will always be a step ahead

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BeHaV3
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Postby BeHaV3 » Thu Mar 21, 2013 7:08 pm

I dont know what to do.
Last edited by BeHaV3 on Fri Mar 29, 2013 4:38 pm, edited 1 time in total.
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vermilioN
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Postby vermilioN » Thu Mar 21, 2013 7:09 pm

These posts scare me, I don't like the idea of other people having the keys to my car!
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Johnny8380
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Postby Johnny8380 » Thu Mar 21, 2013 7:52 pm

I remember booking my RA for its first 6 months service.
Everything was good except when I looked at the recorded video I had of them speeding up and down a street doing 90 in a 50 zone.
Still wonder if I should of said anything.
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evil.ralliart
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Postby evil.ralliart » Thu Mar 21, 2013 8:14 pm

John...definately would like to get a copy of that video to give to the service manager when i take my car in and why i have them put on the job sheet "Not to be test driven".
I "TELL" the service manager to cantact me if the car needs to be test driven and i will arrange to be there to drive it with a mechanic in the car...afterall "I'M the person that drives it not some grotty "Thrash it" because its not mine mechanic.
The members on here do have some power as i have threatened before to name and shame on the forum letting Thousands of Lancer owners and prospective Mitsubishi/Lancer owners aware of what i think of there service.
BTW...below is what the mechanic see's as he sits in my drivers side seat
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Catty32
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Postby Catty32 » Thu Mar 21, 2013 8:15 pm

Ive been going to Vsport from the first service 10/10.
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