Page 1 of 2

Question. Is wheel alignment included in the dealer service?

Posted: Tue Sep 20, 2011 9:53 pm
by jimmytim
Hi all clubcj members!
Question. Is wheel alignment included in the dealer service?
Or do I have to get it done someplace else?
Thank you :)

Posted: Tue Sep 20, 2011 9:54 pm
by The X
jimmytim wrote:Hi all clubcj members! Question. Is wheel alignment included in the dealer service? Or do I have to get it done someplace else? Thank you :)

No. it's not included, but you can request it to be done during the normal service, for an additional fee.

Posted: Tue Sep 20, 2011 10:39 pm
by jimmytim
VRX_Pete wrote:No. its not included, but you can request it to be done during the normal service, for an additional fee.


Oh I see
Thanks for the information.

Posted: Tue Sep 20, 2011 10:41 pm
by The X
Check your service booklet, it will list all the mandatory items for that service interval and the "optional" checks.
Anyway, you gotta pay either way. :)

Posted: Tue Sep 20, 2011 11:09 pm
by squala
It's sickening to know your brand new car goes out of the dealer and during the next day, you have Bob Jane check the alignment and none of the wheels are actually in correct orientation. It seems to be a safety issue and neglect on the dealer's part. Shouldn't we be claiming compensation for this?

Posted: Wed Sep 21, 2011 2:49 pm
by jimmytim
Got the alignment done this morning. Was told there is some tyre wear and suggested a front camber bolt kit for negative camber.
Car only done 4000km, only eleven months old
mmm...

Posted: Wed Sep 21, 2011 2:53 pm
by Mitsi
They called me on our last service and it cost about $40 for an alignment and rotation

Posted: Wed Sep 21, 2011 4:50 pm
by jimmytim
Mitsi wrote:They called me on our last service and it cost about $40 for an alignment and rotation


I wonder where they take the car to do alignments, don't remember seeing any alignment machine in the dealer workshop.

Posted: Wed Sep 21, 2011 5:12 pm
by Mitsi
Maybe it depends on the dealership?

Posted: Tue Sep 27, 2011 11:29 pm
by exaltd
It all depends on whether the dealership has an alignment machine. And if they do, how much they want to make out of their machine.

Most dealers who do not have a machine will sub out the jobs to tyre joints like Bob Jane or Jax or some place like that (whichever is closest), get charged cost price, and then mark it up for the customer.

Posted: Fri Oct 07, 2011 10:30 am
by Latino_Ralliart
jimmytim wrote:Got the alignment done this morning. Was told there is some tyre wear and suggested a front camber bolt kit for negative camber. Car only done 4000km, only eleven months old mmm...


One year and only 4000km!! Wow I thought I didnt drive mine much with 6000km after 7 months.

Posted: Fri Oct 07, 2011 10:36 am
by Gleno
Mitsubishi did my wheel alignment on my 15,000km service. Didn't seem to make a difference and was charged $70. Apparently they wheel align the whole 4 wheels now. A was aware they only align the front two. Even some tyre places I have been too offer to do all four wheels for a additional fee. Anyone know more about this??

Posted: Fri Oct 07, 2011 3:01 pm
by Graham
not included in the service but if you're nice they just do it anyway :P

I remember getting a phone call from them once...

"Hi, we have done a wheel alignment and rotated your tyres and that will be an extra...."

"...no, I didn't ask you to do that I'm not paying for it, put the tyres back where they were."

it shits me when dealers just do stuff and then tell you to pay afterwards... if they had called first then I would of just said yes, no worries.

Posted: Fri Oct 07, 2011 4:48 pm
by aspir3
Yes it is normal to have 4 wheels aligned. Most modern cars now need all 4 wheels aligned as they have adjustment in the rear because of independent rear suspension.

You will not notice a difference after an alignment unless they change the position of the steering wheel. Normally you only notice your car needs a wheel alignment once you realise your tyres are unevenly worn. Once you notice it is often too late and costs you new tyres.

$70 for regular wheel alignments is a good investment for tyres often costing $1000 a set to replace.

Posted: Fri Oct 07, 2011 5:07 pm
by Gleno
Well I'm getting a alignment tomorrow from my local tyre shop. Last time i had a aligment they gave me the option of a standard one or pay extra to do all four wheels, my car is driving fairly straight, but for some reason my steering wheel is off centre