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Road side assistance

Posted: Sun Jun 13, 2010 11:09 pm
by aspir3
I am just wondering what members experience have been with Mitsubishi roadside assistance.

I have not had to use it. But if I did I wonder how long it would take to respond.

Not sure if Mitsubishi come out themselves or use RAA or similar organisations from each state?

Has anyone had to use it interstate?

Discussions please.

Posted: Sun Jun 13, 2010 11:15 pm
by WTR
G'day Troy - no experience with Mitsu Road Assist.
Our work vehicles (Ford) use a contract mechanic.

Posted: Sun Jun 13, 2010 11:15 pm
by ofey
hansmitchel called for the roadside assistance the other day after a mistake by me with some wiring. RACV turned up... .

Posted: Sun Jun 13, 2010 11:20 pm
by SIR-VRX
Yes MMAL contract it out to RACQ, RACV et al

Don't forget you need to get your car serviced at least once per year by MMAL to keep it active. I have not bothered, as for $62 I get it via RACQ but a service costs at least $250.

Posted: Sun Jun 13, 2010 11:23 pm
by aspir3
Do Mitsubishi pay for accommodation or lone car if you are a distance from home?

Nissan did this for me when in 1992 my Pintara TRX broke down over Christmas in Sydney. They paid for my hotel accommodation while the car was being fixed.

Posted: Sun Jun 13, 2010 11:25 pm
by SIR-VRX
It depends if your model came with the "premium" service. The premium has the accommodation from memory.

I think the Aspire and Evo X do but not the others. Have a look at the sticker on the windscreen. If it has a black border it's the standard, if it's a gold border it's premium.

Read the borchure in your glovebox, it explains all.