Myra's minor service - non-warrantable clutch...!

[Zaphod]

Where did you take it for the service? Was it Von Bibra?

Yep!

It seems as though it's just one of those service departments that does every brand and doesn't really specialise - as you and Jade suggested, I may have to look further afield for a decent service department....

[turbogirl]

Only technicians that have undertaken specific training are meant to work on RA's and Evo's. Ask them if this was the case. I do hope they are Ralliart / Evo dealer / service dept Martin otherwise they shouldn't touch your car.

Most will only have one qualified person my Mitsubishi have 2 now however 1 on light duties at the moment. Don't be afraid to ask to meet the person working on your car, form a relationship with them, offer to take them for a drive so you can replicate problem and point it out, build some trust, it's not easy (even harder being a girl that knows about cars) it's taken me a few years and countless problems to get where I am with my service department.