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ClubCJ.net unplanned downtime 3rd Feb 2011

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The X
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ClubCJ.net unplanned downtime 3rd Feb 2011

Postby The X » Fri Feb 04, 2011 4:53 pm

On Thursday 3 Feb 2011 at approx 11am (AESDT) , ClubCJ.net's server suffered from a software related problem. It was determined that new version of the software that controls the VPS (Virtual Private Server) made some unexpected and rather terminal changes which affected phpBB (the software that the forum runs on), to the point it's operation and functionality was degraded.
It was determined that in the best interests of ensuring the data integrity of the backend databases and to prevent data loss/corruption, a decision was made to offline the forum software to enable diagnostics and make an assesment of the situation.

As some have speculated on the CCJ facebook fan page, this was not due to hacking or the work of evil.or any other conspiracy theories you can think of. :)

Attempts were made to mitigate the unanticipated changes, however not 100% of the issues could be resolved cleanly and easily. The course of action taken was to rebuild a new virtual server and migrate all the data across from the old server, which took slightly longer than anticipated due to a couple of false starts and the complex nature of getting different software components to play nice with each other again.

Matt would like to thank Nick (blade888) for his assistance.

We thank CCJ members for their patience and for not starting street riots, whilst ClubCJ was offline. You may now get your CCJ fix as per normal. :)

There may be some minor outstanding config issues or glitches, if you notice anything "not quite right", please do not start threads or post up in the chat.
You should PM Mattigins with details on what you were trying to do at the time of glitch, what error message or unusual behaviour you observed and please provide a link to the page you were trying to access when the problem occured.


Thanks,

VRX_Pete
ClubCJ.net Treasurer
on behalf of the ClubCJ.net admin team.

Current known issues:
[s]ClubCJ.net images are not uploaded - working to upload them from backup.[/s]
[s]A backslash "\" appears in chat when using apostrophes or other special characters.[/s]
[s]Email notifications to advise of a new PM not working. - Works for mattigins? - VRX_Pete confirms it works for him now. :P[/s]
[s]ClubCJ "live timing" of currently online users not updating.[/s]
[s]Users logged into today is currently stale and not updating[/s]
[s]Occassional "Warning: Cannot modify header information" error appearing in the "Top 15 topic" panel[/s]
[s]Occassional "phpBB : Critical Error Could not connect to the database" error when posting[/s]
[s]ClubCJ Garage Image Are Not Uploaded yet.[/s]
"the quieter you become, the more you are able to hear"
More pix @ http://clubcj.net/viewtopic.php?t=8779
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