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gt22
Lancer Learner
Lancer Learner
Posts: 2
Joined: Mon Oct 12, 2015 10:13 am
Location: Brisbane, Australia

Hi All!

Postby gt22 » Mon Oct 12, 2015 10:33 am

Hi All,
Both me and my partner have Lancers however hers (2009) has recently come up with the ABS problem a few other members here have had (DTC C2116 pump motor voltage low). Mitsubishi quoted $2500 to replace it.....

After following the Mitsubishi process they have declined to assist with the reason being "too far out of warranty". It was less than 12 months out of warranty, has done around 26,000kms and has been serviced almost entirely (all except for the last one or two) by my local Mitsubishi dealer.

According to their customer relations team, they consider: age of the vehicle, kilometres travelled, how far out of warranty the vehicle is, nature of the concern, service history, customers loyalty to our network, customers loyalty to our brand...If those are the considerations, I don't understand why Mitsubishi won't stand behind their product.

Sorry for the long post. Any feedback or other suggestions would be great!

Thanks,

Gary

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VRX_08
Genius
Genius
Posts: 8017
Joined: Sun May 29, 2011 9:35 pm
Location: Northern Adelaide, South Australia

Postby VRX_08 » Mon Oct 12, 2015 8:01 pm

Welcome! :D

ken_angelo
Lancer Newbie
Lancer Newbie
Posts: 33
Joined: Fri Sep 25, 2015 9:40 pm
Location: sydney Australia

Postby ken_angelo » Mon Oct 12, 2015 8:33 pm

hi and welcome..and sorry i can't help with your enquiry =(
Lancer es sports 2015 white FTW =)

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xCeazy
Lancer VRX/GTS
Lancer VRX/GTS
Posts: 311
Joined: Tue Jul 28, 2015 12:48 pm
Location: Fraser Coast, Queensland

Postby xCeazy » Mon Oct 12, 2015 8:43 pm

Welcome!
Fraser Coast, Queensland.

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megatron
Lancer Legend
Lancer Legend
Posts: 1364
Joined: Tue Jun 08, 2010 9:56 pm
Location: Brendale

Postby megatron » Tue Oct 13, 2015 4:28 pm

Welcome Gary, if you have part numbers i can get you a quote on the parts

i am sure it will be cheaper than $2500.00

if its out of warranty its pretty much bad luck, but try fair trading.


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